Authorization & Verification Coordinator

Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse’s Patient Access Department promotes patient advocacy and meeting the needs of our patients, visitors, volunteers, and staff in an efficient, timely and courteous manner. In addition, Patient Access strives for excellence in quality and providing an accurate method of patient registration for variou7:00AM-3:30PaM, 8:00AM-4:30PM, 9:30AM-6:00PM with rotating weekends, holidays and other shifts assigned

Pay Range: $16.90-32.19/hour based on verified experience

Authorization and Verification Coordinator Position Responsibilities:

• Proficiently responds to incoming department communications and messages via email, fax or phone.
• Effectively obtains and verifies patient demographic and insurance information and authorization for services in a timely manner and documents in patient accounts  computer system.
• Routinely verifies insurance eligibility (when necessary) to ensure all pre-certification and authorization requirements are completed with the highest level of accuracy.
• Properly verifies insurance and works to ensure all pre-certification, authorization and any other necessary requirements are completed in an organized and efficient fashion.
• Professionally informs patients of potential cost for services and collects payment prior to services being completed.
• Diligently collects and corrects all outstanding information required for billing purposes.
• Routinely reviews bill hold to ensure completeness and accuracy prior to distribution within the established timeframe.
• Proactively collects and corrects all outstanding information for billing procedures.  Routinely reviews bill hold to assure that billing remains timely and accurate.

Authorization and Verification Coordinator Requirements:

• High school diploma or equivalent. 
• Minimum of 3 years work experience in insurance verification/authorization, patient account maintenance or government insurance programs.
• Certified Application Counselor certification required within 6 months of employment based upon testing availability
• Must pass an Authorization and Verification test with a score of 75% or higher, administered by Human Resources

 Benefits Overview:

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.