What are the responsibilities and job description for the Manager Patient Access position at Crouse Hospital?
Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse’s Patient Access Department promotes patient advocacy and meeting the needs of our patients, visitors, volunteers, and staff in an efficient, timely and courteous manner. In addition, Patient Access strives for excellence in quality and providing an accurate method of patient registration for various points of service throughout Crouse Hospital. The Patient Access team is hiring a Manager Patient Access to 7:30 am - 4:00 pm or 8:00 am - 4:30 pm with other shifts assigned
Pay Range: $76,000-$95,000/annually
Manager Patient Access Position Responsibilities:
- Diligently monitors all activities associated with admission and registration of patients within the assigned department(s) to ensure maximum efficiency and accuracy and to facilitate proper payment to the hospital for provided services.
- Responsible for the overall operations, leadership, direction and coordination of staff within the designated areas of responsibility
- Attends and actively participates in hospital or medical performance improvement councils and committees as requested
- Proactively communications with staff and keeps them informed on a regular basis or as needed; updates staff regarding policy changes in specialized areas
- Develops and utilizes department policy statements, scope of service, quality indicators and updates; revises as necessary
- Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management, and goal alignment as guided by the hospital policy and procedures and collective bargaining unit agreement (when applicable)
- Participates, collaborates and actively engages in meetings to achieve goals and mutually beneficial outcomes
- Conducts regular staff meetings to disseminate hospital and/or department information and allos for discussion of staff concerns needing clarification or resolution
- Assumes other duties as assigned by department leadership
Manager Patient Access Requirements:
- Bachelor's Degree in Business Administration or other health related field
- Masters Degree preferred
- Minimum of five (5) years experience in healthcare admitting or patient account receivable follow up, billing, payments, and/or adjustments required, preferably in an in-patient setting
Benefits Overview:
- Medical, Dental, Vision, FSA, and 401K.
- Company paid life insurance.
- Tuition Assistance and Workforce Development Opportunities.
- Crouse Health Employee Assistance Program.
- Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
- YMCA Subsidy program
Salary : $76,000 - $95,000
