What are the responsibilities and job description for the Administrator, Crewing position at Crowley?
Administrator, Crewing-(USA0003EF)
Description
As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.
By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.
To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.
SUMMARY : Responsible for the proper manning of vessels, which includes ensuring the mariners have the appropriate qualifications for the positions filled and arranging timely and cost-effective travel for the mariners to fill appropriate billets in addition to developing the strategic manning plan for fleet vessels, forecasting requirements, training schedules and providing professional development guidance to mariners.
GENERAL RESPONSIBILITIES : Is the subject matter expert on crewing, working with minimal supervision. Assure that the vessel is crewed with qualified, physically fit, and able mariners for all needed positions. This entails verification that all crew documents and credentials, training, medical and drug free requirements are valid and current. Coordinate crew travel to and from the vessel in a cost-effective manner. Understand multiple union contracts, customer and regulatory position requirements. Prepare and maintain the integrity of all personnel records in coordination with other company departments. Identify discrepancies and expirations of personnel qualification. Assist with identification of training needs and training plans. Plan crew development and succession planning. Forecast crew rotation based on mariner skill level, training and availability, including security clearance requirements as needed. Provide high quality customer service and direct communication regarding assignments for mariners. Interacts with union hiring halls to dispatch mariners as required and may assist in the union / employer grievance process. Assist with standardization and streamlining of departmental processes and training. Provide reports on manpower, work utilization and assignments as required. Participate in unemployment hearings as required.
Qualifications
EDUCATION : High School diploma or equivalent with 1 to 3 years’ experience in marine crewing operations or Associate / Bachelor's degree.
EXPERIENCE : 1-3 years’ experience in marine crewing operations preferred.
TECHNICAL PROFICIENCY : Proficient in Microsoft Office products, including Excel, Outlook and Word in addition to programs such as FileNet, NS5, PAN application, Anderson-Kelly web portal, SIU, AMO and USCG web portals.
COMPETENCIES : Ability to demonstrate excellent communication skills. Ability to apply skill sets and demonstrate proven experience developing, improving and streamlining processes to meet established goals and objectives. Ability to effectively manage projects that may vary in nature and scope.
OTHER : Must be available / on-call after hours for emergency crew requests. May require travel to multiple locations.
JOB SCOPE : Position impacts multiple business units / segments.
WORKING CONDITIONS : Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.
Salary : $4
