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Director, Business Development – LT

Crowley
Dallas, TX Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 4/3/2025

Job Description - Director, Business Development – LT (UNI00000G)

SUMMARY : Responsible for developing brand awareness by interacting with and analyzing new prospective customers, as well as existing customers to build brand equity and increase market share by selling products and / or services.

GENERAL RESPONSIBILITIES :

  • Serves as an expert on the company’s product and services portfolio.
  • Identifies new selling opportunities within the target industries.
  • Maximizes and manages the volume, revenue and margin to deliver profitable sales results.
  • Identifies customer requirements and expectations while finding supply chain solutions to capture new business.
  • Effectively communicates with customers to discuss opportunities, concerns or corrective actions required.
  • Maintains a full pipeline of opportunities and targets achievable accounts while diligently updating our CRM on leads and follow ups.
  • Anticipates customer requirements and ensures they are met in a professional and proactive manner while providing customer service that exceeds the customer’s expectations.
  • Identifies and evaluates trends in the industry, customer and / or territory base.
  • Meets and exceeds budgets and minimum KPI requirements such as new revenue growth, contribution margin, gross profit, multiple supply chain service sells to new and current customers.
  • Challenges status quo with effective solutions and improvements to achieve individual / departmental sales goals.

EDUCATION : Bachelor's degree in business, transportation, marketing or related field; or a combination of post high school and equal experience may be substituted for education.

EXPERIENCE : 8 years of experience in logistics, sales and / or marketing in a sales capacity.

TECHNICAL PROFICIENCY : Proficient in Microsoft Office products, including Excel, Word and Outlook.

COMPETENCIES :

  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships.
  • Ability to evaluate process effectiveness and develop changes or alternatives.
  • Ability to prioritize, organize and perform multiple work assignments simultaneously.
  • Ability to demonstrate effective customer services skills.
  • Ability to utilize problem solving skills.
  • Ability to perform accurately in a detail-oriented environment.
  • Skill in preparing clear and concise reports, correspondences, and other written materials.
  • Ability to onboard new accounts while making the transition seem seamless to the customer.
  • Ability to build relationships with current and new accounts while sharing previous experience and / or expertise with customers.
  • JOB SCOPE : Position impacts a single business unit / segment.

    WORKING CONDITIONS : Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

    Primary Location

    Other Locations :

    US-TX-HOUSTON, US-MN-MINNEAPOLIS, United States, DM-DM-SAINT PAUL

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