What are the responsibilities and job description for the Account Executive position at Crown Affair?

Position : Account Executive

Status : Full-Time

Reports to : Sales and Education Manager

Based in : New York, New York

Territory : Northeast Region (door list subject to change per needs of business)

Required Work Authorization : USA

Crown Affair is looking for an Account Executive to drive sales and continue building brand awareness in Sephora through sales, training, and event support.

RESPONSIBILITIES

Sales & Education

Foster professional, dynamic relationships with Sephora Beauty Advisors through side by side selling, education, and training
Train Sephora Beauty Advisors on product knowledge and customized hair care evaluations to build brand champions and customer base
Support store level education and training pre-events to drive key store retail activations and increase beauty advisor brand engagement
Expand brand in new markets and drive sales in new Sephora doors
Achieve quarterly sales goals for NE market

Customer Service

Exceed event sales goals, product goals and sales per hour targets while providing best in class customer service

Create brand awareness and recruit customers through storytelling

Operations

Ensure brand merchandising and visual standards are aligned with company expectations. Resolve discrepancies at the store level, or by elevating as necessary

Ensure the endcap is shoppable and up to cleanliness standards

Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment

People

Ability to manage contracted employees including scheduling, coaching, onboarding

Recruit and hire freelance talent to grow in new markets

QUALIFICATIONS

Proven track record in driving sales & conversion in prestige beauty or Sephora

Minimum of 3 year experience in sales, retail, or Prestige beauty

Strong sales, education, customer service, communication and organizational skills

Proven track record of exceeding sales and event goals

Exceptional communication and organizational skills with strong store eventing success

Ability to report metrics / target KPI’s post store visits while sharing competitive insights

Entrepreneurial spirit with drive to work in a fast-paced environment

Additional Requirements

Able to stand for up to 8 hours

Travel up to 50% of the time

Must have reliable means of transportation

Flexibility in work hours dependent on peak customer shopping times and key promotional retailer activations

Present a professional appearance maintaining Crown Affair standards, Sephora dress code and makeup looks based on seasonal trends

This role may require weekend / holiday hours

About Crown Affair—

Crown Affair is a first of its kind haircare brand that empowers people to redefine their relationship with their hair through accessible luxury products, guidance, and community. We believe that loving your hair starts with understanding how to care for it. Each product we make is developed to work together with any (or all) of our other products, so that together they form more than a routine : it’s a ritual. We’ve partnered with dedicated craftsmen and chemists around the world to create thoughtfully sourced products you’ll love using each and every day.

The anticipated base salary range for this position is $65,000-$85,000. Exact salary depends on several factors such as experience, skills, education, and budget. In addition, Crown Affair offers a variety of benefits to eligible team members, including health insurance coverage, wellness and remote support programs, paid leave programs, education-related programs, Unlimited PTO, paid holidays, and others. Many of these benefits are subsidized or fully paid for by the company.

Salary : $65,000 - $85,000

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