What are the responsibilities and job description for the Real Estate Account Analyst position at Crown Castle?
Position Title: Real Estate Account Analyst (S3)
Company Summary
Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Role
The Account Analyst manages various processes working in the Commencement or Quality Assurance position to ensure the ongoing accuracy of financial data in the Crowns financial system. The efforts of this position result in accurate payments, proper escalation, data and billing corrections for our clients/property owners/managers in accordance with the applicable legal documentation.
Responsibilities
Reports to: Supervisor of Operations
Title(s) of direct reports (if applicable): N/A
Working Conditions: This role falls into our hybrid work model working in the office on Tuesday through Thursday. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
Company Summary
Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Role
The Account Analyst manages various processes working in the Commencement or Quality Assurance position to ensure the ongoing accuracy of financial data in the Crowns financial system. The efforts of this position result in accurate payments, proper escalation, data and billing corrections for our clients/property owners/managers in accordance with the applicable legal documentation.
Responsibilities
- Researches and interprets various legal documents and ensures all contract terms and conditions are accurate in Crowns financial system. Corresponds with internal teams/departments and external account holders to ensure accuracy in billing, payment and overall data integrity.
- Responsible for administering multiple recurring processes that have an impact on monthly financials. All processes require a thorough review of data output, legal contracts and financial updates. Processes include, but are not limited to, commencements, monthly escalation, termination and detection of data inaccuracies that result in incorrect billing or payments and incorrect Straight-line adjustments.
- Review and verify ownership and the legal description of a property.
- Responsible for working on special projects, data integrity reports and integration/acquisition projects which may fall as an exception to normal processing.
- Maintains service level commitments with business partners to meet monthly targets and to ensure timely financial adjustments while understanding the downstream impacts.
- Responsible for either client or property owner account reconciliation process. Process includes review of the general ledger and all associated sub ledgers in accordance with legal contracts to verify accuracy of payments or billings; recommend necessary adjustments and work with Internal teams to resolve any deviations and upon final determination, make corrections in Crowns Financial System.
- Communicates contract terms, outcomes of account reconciliations, and payment/billing solutions with clients or property owners/managers via telephone, email or other correspondence.
- Works with the Business Manager and Operations Manager to ensure that Sox process controls and narratives are accurate, updated and controls are always being maintained.
- Strong attention to detail, organizational skills and interpersonal skills
- Ability to interpret, research, analyze and summarize complex contracts and real estate issues
- Proficient with Microsoft applications: Excel, Word, and Outlook
- Excellent time management skills, including ability to effectively prioritize tasks and work independently
- Working knowledge of accounting principles
- Strong analysis and reporting capability
- Bachelor’s Degree in accounting or equivalent experience preferred
- Experience reviewing Legal contracts preferred
- Two (2) years Accounting experience preferred
- At least two (2) years work experience in a fast-paced detail-oriented profession
Reports to: Supervisor of Operations
Title(s) of direct reports (if applicable): N/A
Working Conditions: This role falls into our hybrid work model working in the office on Tuesday through Thursday. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
