What are the responsibilities and job description for the Customer Service - Order Desk position at Crown Paint Co.?
Customer Service - Order Desk
Crown Paint, a leading manufacturer of industrial coatings, is continuing its production expansion and is seeking a dynamic individual for the Oklahoma City, OK office.
The Order Desk personnel handles all data entry for customer orders, processing customer payments, answering incoming calls, and providing excellent customer service.
Responsibilities of the Order desk includes:
· Answer incoming phone calls on first ring with positive, professional attitude
· Read written sales orders and type into ERP system quickly and correctly
· Developing working relationships with customers
· Processing cash and credit transactions through point of sale (POS) terminal
· Promote and sell our product line to each customer
· Research and follow up with customer inquiries and/or disputes
Applicant must be teachable, dependable, capable of making logical decisions, good math skills, and reliable.
Must be able to lift 50 pounds.
Must possess a valid driver’s license and be able to pass a favorable background check.
Working Conditions: Exposer to loud sounds and distracting noise levels, such as paint equipment. Exposer to strong chemicals, such as paint.
Schedule: 8:00am – 5:00pm / Monday to Friday
Salary: $33,000 - $35,000/year with health care coverage.
Job Type: Full-time
Pay: $33,000.00 - $35,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $33,000 - $35,000