What are the responsibilities and job description for the Front Desk Receptionist position at Crowne Plaza Columbus North - Worthington?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly demeanor and excellent communication skills are essential for success in this position.
Responsibilities
- Greet and assist clients and visitors in a warm and welcoming manner.
- Manage incoming calls, emails, and inquiries with professionalism and courtesy.
- Perform data entry tasks accurately, ensuring all information is up-to-date in our systems.
- Maintain office management duties including scheduling appointments, managing calendars, and filing documents.
- Assist with basic bookkeeping tasks as needed.
- Ensure the front desk area is organized and presentable at all times.
- Handle customer support inquiries effectively, addressing concerns or directing them to the appropriate personnel.
- Support medical receptionist duties if applicable, including patient check-in and check-out processes.
- Collaborate with team members to ensure smooth office operations.
- Opera Operating System experience preferred but not required.
Requirements
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong office management skills with proficiency in data entry and filing systems.
- Excellent phone etiquette and communication skills, both verbal and written.
- Ability to type efficiently with accuracy.
- Bilingual candidates are highly encouraged to apply as it enhances customer support capabilities.
- Strong organizational skills with the ability to prioritize tasks effectively.
- A friendly attitude with a commitment to providing excellent customer service.
Join our team as a Front Desk Receptionist and contribute to creating a positive experience for our clients while supporting the overall efficiency of our office operations!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Columbus, OH 43229 (Required)
Work Location: In person
Salary : $16 - $18
