Executive Meeting Manager

Job Overview

The Executive Meeting Manager will drive guestroom sales for the Tour and Travel and the Corporate market for the hotel. Capitalizing on all revenue opportunities, actively upselling additional events and amenities to maximize profitability and contribute to overall revenue growth.

Responsibilities

• Handle and follow up on inquiries for meetings/events with or without guestrooms. Follow up on leads by qualifying the customer’s needs and dates for the event to determine if the business is a good fit for the property.
• Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.
• Communicate group details/changes to all hotel departments, coordinating customer’s needs with other property business and activities to ensure customer’s expectations are met and the property operates efficiently.
• Present potential business at daily business review meetings to determine best mix of customers for hotel to attain budgeted revenues.
• Conduct meetings with client and hotel staff to ensure each event meets client’s expectations.
• Finalize and detail catering plans for groups contracted by assigned sales manager. Completely orchestrates these functions on-site or off-site. Empowered to do whatever it takes to solve problems.
• Prospect for new group and catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.
• Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.
• Maintain account files in software system, ensuring accurate communication between client and hotel staff.
• Enter and manage group rooming lists in Opera
• Complete and distribute a Group Resume on all groups

Education and Experience

• Minimum 3 years catering/room sales, or 2 years in hotel Catering/Convention Services
• Previous hotel reservation experience is a plus
• Previous experience with Opera and Delphi / Salesforce strongly preferred
• Previous experience with the Tour & Travel Market preferred
• Previous experience with the Corporate Market preferred

Licenses/Certifications

• Must possess a valid driver’s license and reliable transportation to drive to appointments.

Salary Range: $65,000 - $70,000/ yearly

Job Types: Full-time, Part-time

Pay: $65,000.00 - $70,000.00 per year

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Overnight shift

Ability to Commute:

• San Diego, CA 92108 (Preferred)

Ability to Relocate:

• San Diego, CA 92108: Relocate before starting work (Preferred)

Work Location: In person

Salary : $65,000 - $70,000