What are the responsibilities and job description for the Room Attendant position at Crowne Plaza Hotel?
SUMMARY:
Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to:
- Picking up trash
- Changing linen and making the bed
- Cleaning entire bathroom
- Sweeping and dusting guest room
- Cleaning the windows and balcony.
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
- Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.
REQUIREMENTS
- Prior housekeeping experience desirable
- Must be able to communicate in English
- Must have the ability to clean rooms during an eight hour working day
- Self-starting personality with an even disposition
- Ability to meet standards of appearance
- Can communicate well with guests
QUALIFICATION STANDARDS:
Education: High School graduate or equivalent preferred.
Experience: Previous experience in the service industry a plus.
NOTICE:
Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.
Important Note: The Position detailed in this Description is not limited to the functions listed. You may be required to perform additional reasonable duties according to business needs.
Job Type: Full-time
Pay: $16.25 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Language:
- English (Required)
Ability to Commute:
- Edison, NJ 08817 (Required)
Work Location: In person
Salary : $16
