What are the responsibilities and job description for the Server - Hotel Restaurant position at Crowne Plaza Louisville?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our team in delivering exceptional dining experiences to our guests. As a Server, you will play a crucial role in ensuring customer satisfaction by providing attentive service, taking orders accurately, and facilitating a welcoming atmosphere. Your passion for hospitality and commitment to quality will contribute to the overall success of our establishment.
Duties
- Greet and seat guests promptly, ensuring they feel welcomed and valued.
- Present menus and provide detailed information about food and beverage offerings.
- Take accurate food and drink orders using the Micros POS system.
- Serve food and beverages in a timely manner while maintaining high standards of presentation.
- Process payments efficiently using POS, ensuring accuracy in transactions.
- Maintain cleanliness and organization of the dining area, including tables, utensils, and condiments.
- Adhere to food safety guidelines and regulations to ensure the health and safety of all guests.
- Collaborate with kitchen staff to ensure timely preparation of orders and address any guest inquiries or concerns.
- Provide excellent guest services by anticipating needs and responding promptly to requests.
Qualifications
- Previous experience in the food industry or hospitality is preferred but not required.
- Strong customer service skills with a friendly demeanor and positive attitude.
- Basic math skills for handling cash transactions accurately.
- Knowledge of food safety practices is essential for maintaining health standards.
- Familiarity with food preparation techniques is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills for interacting effectively with guests and team members.
Join our team as a Server, where your contributions will make a difference in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Food provided
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
Shift:
- Evening shift
- Morning shift
Ability to Commute:
- Louisville, KY 40209 (Required)
Ability to Relocate:
- Louisville, KY 40209: Relocate before starting work (Required)
Work Location: In person