Housekeeping Room Inspector

The Crowne Plaza Phoenix-Chandler Golf Resort is hiring for Full-Time Housekeeping Inspector.

Our amazing Team Members enjoy a benefits package that may include some or all of the following:

• Crowne Plaza is a global hospitality leader with a trusted name and product - opportunities for growth and advancement throughout the brand and Lester Hospitality!
• PAID time off (PTO) per year starts accumulating with first paycheck
• Health Insurance options (Medical, Dental, Vision, Prescription)
• Income Protection choices (life insurance, disability coverage)
• 401K Retirement –
• Free or Reduced price Lunches at our Employee Lounge
• Special employee and friends & family rates at IHG/Crowne Plaza hotels
• Innovative and interactive onsite or virtual online training to achieve success in your role
• Exclusive Employee Discount Program through ADP; best pricing not available to the general public on top brands
• Please read the information below, and submit your application!

What will I be doing?

• Assist in the operations of housekeeping to ensure the achievement of productivity and quality service standards.
• Inspect guest rooms to ensure the cleanliness standards and proper amenity and literature placement have been met.
• Assure and input housekeeping information in Quore
• Prepare training for Room and Public Area Attendants in all housekeeping procedures and standards.
• Ensure that Room Attendants have sufficient amount of necessary supplies through supply and linen inventories.
• Clean and service guest rooms as needed.
• Report room repairs or unsafe conditions to Manager and Maintenance.
• Work and track projects daily to upgrade the quality of guest rooms.
• Respond to housekeeping request from guest or management in a timely, efficient, and friendly manner.
• Report and track lost and found articles.
• Follow company policies and procedures.
• Apply all safety and security policies consistently.
• Participate in hiring and evaluation process.
• Perform other duties as assigned by supervisor or management.
• Supervisor experience preferred.

Physical Requirements

• Must be physically and visually able to utilize the computer and other necessary office equipment.
• Capable of working in a fast paced environment and in stressful situations.
• Must be able to walk and stand for long periods of time.
• Must be able to lift up to 50lbs with assistance.
• Must be flexible in hours/days.
• Must responds to multiple task interruptions in order to provide service to internal and external customers.
• Must adhere to the company dress code.

General Requirements

• Must be able to comprehend and speak the English language.
• Must have good organizational and communication skills.
• Possess attention to detail.
• Spanish and English

What are we looking for?

• Demonstrate a passionate commitment to the hospitality business
• Be honest, reliable, and timely
• Maintain excellent timekeeping and attendance
• Able to prioritize and complete work assignments without constant supervision and direction, using problem solving skills to find best solutions for various and changing problems
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information
• Strive to build and maintain good and productive relationships with all team members across departments

EOE/ADA/Disabled/Veterans

Job Type: Full-time

Salary: $17.00/hour

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Application Question(s):

• Willing to undergo background check?

Experience:

• Room Inspecting: 1 year (Required)
• Housekeeping: 2 years (Required)

Work Location: In person

Salary : $17 - $18