What are the responsibilities and job description for the Capacity Administrator position at CRST Expedited, Inc.?
Job Description
Job Description
Corporate Overview : CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life
Division : CRST Capacity Solutions brings together our Brokerage and Expedited services.
Work location : Onsite in Cedar Rapids
Shift : 5pm to 5am E / O Wednesday and Thursday - Sunday. Saturday shift is 8am - 5pm.
Shift Differential : Due to the shift these roles are eligible for additional pay via Shift Differential.
Compensation : $38,973 / yr. - $50,665 / yr.
Job Summary :
Managing and optimizing the capacity of resources within an organization. Capacity operations professionals play a crucial role in ensuring that the organization's resources, such as infrastructure, equipment, and personnel, are utilized efficiently to meet demand and maximize productivity. They assess resource availability, identify bottlenecks, and develop capacity plans to ensure that the organization can meet current and future demand. They collaborate with cross-functional teams to align capacity plans with business objectives and optimize resource allocation.
Essential Duties and Responsibilities :
- Provide exemplary customer service to our customer base and third-party carriers.
- Broker freight and negotiate rates to third-party carriers who will meet or exceed service and safety standards.
- Serve as the primary negotiator / decision -maker for CRST about securing freight from customers and dispatching capacity to move the freight.
- Resolve operational conflicts with or between customers, carriers, shippers, and receivers.
- Ensure concise and timely input of data into computer systems.
- Resolve customer and / or carrier service and pricing discrepancies.
- Ensure compliance with federal regulations.
- Work closely with all departments within CRST to increase revenues and total market share while holding costs down.
Support after-hours / weekend 3PL coverage needs and actively help to secure truck capacity when needed.
The CRST Core Values : Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement : All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $38,973 - $50,665
