What are the responsibilities and job description for the Events Coordinator position at Cru Nantucket?

Come join the excitement and become part of Cru Nantucket ! The restaurant’s unparalleled Nantucket waterfront location offers the premier venue for guests to enjoy fresh, innovative coastal cuisine with French and Italian influences. Menu focuses on pristine seafood and produce while featuring an expansive oyster selection. We are looking to hire and EVENT & RESERVATIONS COORDINATOR to join our team for the upcoming 2025 season :

We are seeking a highly organized and customer-focused individual to join our team as an Event & Reservations Coordinator. This dual role combines the responsibilities of managing guest reservations with the coordination of event sales, production, and execution. The ideal candidate will provide exceptional service to guests, maintain accurate records, and ensure seamless operations across both reservations and events.

Responsibilities :

Manage all event inquiries via Tripleseat, Resy and in-house leads
Conduct client site inspections and provide guidance as needed.
Email contracts to clients, finalize bookings, and handle payments and BEO distribution.
Manage all aspects of event production, logistics, staffing and menus to ensure event details align with client specifications.
Set the tone for hospitality and professionalism with all staff for all events
Coordinate with internal teams (BOH, FOH and reservations) and external vendors for seamless event execution
Prepare creative ways in which to reach out to potential clients for future business.
Maintain relationships with vendors and other stakeholders.
Analyze event success and compile post-event reports to inform future improvements.
Meet or exceed the annual sales goals set by ownership
Be strong door presence to insure maximum staff hospitality and guest experiences
Address guest inquiries, assist with booking adjustments, and ensure a positive reservation experience.

Requirements

Excellent communication skills, both written and verbal.

Ability to work independently and collaborate effectively with other departments.

Flexibility to manage both guest bookings and event coordination simultaneously, ensuring high-quality service in both areas.

Proficiency with reservation and event management software (TripleSeat and Resy experience is a plus).

Strong attention to detail and a proactive approach to managing multiple tasks efficiently and problem-solving.

Ability to work flexible hours, including evenings and weekends, as required.

Position April 15 – October 20, salary and commission will be based upon experience. Housing available.

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