What are the responsibilities and job description for the Sales and Events Coordinator position at HARBOR VIEW HOTEL?
Summary:
The Sales and Events Coordinator supports the Hotel in all aspects of event coordination, detailing, administrative tasks, and execution. The Sales and Events Coordinator works in the Events Department leading the process of detailing and executing all contracted weddings and events from the contract turnover to the final invoice. This position will also work closely alongside the Director of Sales and Director of Food & Beverage.
Primary Responsibilities:
• Work with Director of Sales/Sales Managers/Sales and Events Coordinator to receive a detailed turnover of all assigned contracted business.
• Act as Event/Group contact at hotel to collect all event details (including set up specifications, menu details, guests count within appropriate timeframe) from clients
• Be fluent in banquet event menus and understand up sale potential
• Meticulously complete Banquet Events Orders (BEOs) and Group Resumes with all information client has provided that is essential to the smooth execution of the event.
• Ensure group contact signs BEO.
• Distribute group resumes and BEOs to all relevant departments according to standards by attend meetings with contributing staff to review upcoming events and ensure all aspects of the event are addressed.
• Process payments to ensure all groups are up to date on contracted deposits
• Act as day of liaison between group contact and hotel to ensure all aspects of the BEO are executed.
• Collect final payment in a timely manner.
• Assist to execute hotel guest events.
• Provide support to Guest Service team as needed.
• Maintain confidentiality and security of all hotel information and internal documents.
• Perform other duties as requested by management.
Qualification Requirements:
• Excellent people skills with a positive, outgoing personality.
• Ability to follow hotel standards policies and procedures
• Ability to work productively with other associates as part of a team
• Legal ability to work in the US.
• Ability to work a flexible workweek including nights, weekends and holidays
• Strong interpersonal skills, with the ability to work across all levels in an organization
• Execution and problem-solving skills under pressure
• Excellent verbal and written communication skills
• High level of initiative and detail oriented
• Being passionate about the hotel and professionally representing our brand in the community