What are the responsibilities and job description for the Tier One Network/Field Technician (Nashville, TN) - Contract to Hire position at CruiTek?
Tier One Network/Field Technician (Nashville, TN) - Contract to Hire
CruiTek is seeking a highly motivated Tier One Network/Field Technician for a contract-to-hire position in Nashville, Tennessee. This role is crucial for supporting new client onboarding through on-site assessments and technical support. You will play a key part in evaluating client infrastructure and ensuring a smooth transition to managed services.
Benefits:
CruiTek is seeking a highly motivated Tier One Network/Field Technician for a contract-to-hire position in Nashville, Tennessee. This role is crucial for supporting new client onboarding through on-site assessments and technical support. You will play a key part in evaluating client infrastructure and ensuring a smooth transition to managed services.
Benefits:
- Competitive hourly rate, based on 50K salary conversion
- Potential for full-time placement after successful completion of contract
- Opportunity to work with a variety of clients and technologies
- Supportive and collaborative work environment
- This is a contract-to-hire position with a potential transition to a full-time role after a successful 90-day contract period.
- The base salary for the full-time role is $50,000 annually.
- Upon full-time conversion, you will receive 2 weeks of PTO and 2 floating holidays to start, with a comprehensive benefits package outlined in a separate guide.
- Travel to client locations in the Nashville, TN area (as needed).
- Conduct thorough network assessments, including hardware inventory, configuration review, and security posture evaluation.
- Document findings and recommendations for network optimization and integration with the client's managed services.
- Assist with initial network configuration and device setup as needed.
- Troubleshoot basic network connectivity issues and escalate complex problems to senior engineers.
- Maintain accurate and detailed documentation of all activities performed.
- Install, configure, troubleshoot, and maintain various hardware and software systems, including (but not limited to): network hardware (switches, routers, firewalls, patch panels, fiber), access points, projectors, doc cams, and charging carts.
- Diagnose minor A/V issues such as HDMI, projectors, and doc cams.
- 1-2 years of experience in a technical support or field technician role.
- Technical knowledge of Google Workspace, Microsoft 365, Macs, PCs, and Chromebooks.
- Ability to identify network hardware, including switches, racks, firewalls, patch panels, and fiber.
- Strong understanding of TCP/IP networking concepts.
- Experience with network troubleshooting methodologies.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Proactive and customer-service oriented.
- A valid driver's license and reliable transportation (required for occasional travel).
- Professional appearance and demeanor.
- CompTIA A certification is preferred.
Salary : $50,000
