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Tier Two Network / Field Technician (Nashville, TN) - Contract to Hire

CruiTek
Nashville, TN Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/7/2025

Tier Two Network / Field Technician (Nashville, TN) - Contract to Hire

CruiTek is seeking a highly motivated Tier Two Network / Field Technician for a contract-to-hire position in Nashville, Tennessee. This role is crucial for supporting new client onboarding through on-site assessments and technical support. You will play a key part in evaluating client infrastructure and ensuring a smooth transition to managed services.

Benefits :

  • Potential for full-time placement after successful completion of contract
  • Opportunity to work with a variety of clients and technologies
  • Supportive and collaborative work environment

Note :

  • This is a contract-to-hire position with a potential transition to a full-time role after a successful 90-day contract period.
  • Upon full-time conversion, you will receive 2 weeks of PTO and 2 floating holidays to start, with a comprehensive benefits package outlined in a separate guide.
  • Responsibilities :

  • Travel to client locations in the Nashville, TN area (as needed).
  • Conduct thorough network assessments, including hardware inventory, configuration review, and security posture evaluation.
  • Document findings and recommendations for network optimization and integration with the client's managed services.
  • Assist with initial network configuration and device setup as needed.
  • Troubleshoot basic network connectivity issues and escalate complex problems to senior engineers.
  • Maintain accurate and detailed documentation of all activities performed.
  • Install, configure, troubleshoot, and maintain various hardware and software systems, including (but not limited to) : network hardware (switches, routers, firewalls, patch panels, fiber), access points, projectors, doc cams, and charging carts.
  • Diagnose minor A / V issues such as HDMI, projectors, and doc cams.
  • Qualifications :

  • 4-5 years of experience in a technical support or field technician role.
  • Technical knowledge of Google Workspace, Microsoft 365, Macs, PCs, and Chromebooks.
  • Ability to identify network hardware, including switches, racks, firewalls, patch panels, and fiber.
  • Strong understanding of TCP / IP networking concepts.
  • Experience with network troubleshooting methodologies.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Proactive and customer-service oriented.
  • A valid driver's license and reliable transportation (required for occasional travel).
  • Professional appearance and demeanor.
  • CompTIA A certification is preferred.
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