Lead Baker

Job Description

We are looking to hire an experienced baker to supervise our baking staff and assist in running the store. The Lead Baker's responsibilities include maintaining high quality, keeping other crew members productive and ensuring our fridges are full of quality dough ready to bake. You should also be able to discard stale or spoiled bakery items and markdown goods nearing their expiration dates.

To be successful in this position, you should demonstrate excellent management and problem-solving skills. Ultimately, an outstanding Bakery Manager should be able to achieve exceptional customer and enforce staff compliance with food health and safety regulations. Bakery managers supervise baking staff and ensure that all bakery operations run smoothly. They take inventory of baking supplies, resolve customer complaints, and address poor staff performance. Open availability including weekends and holidays are a must. Kitchen experience preferred.

Responsibilities:

Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.

Creating suitable work schedules for staff members.

Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies.

Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized.

Delegating responsibilities and supervising business operations.

Maintaining knowledge and skills for Lead, baker and driver positions and fill in as necessary.

Keeping track of product inventory and ordering supplies as needed.

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

REQUIREMENTS

• Previous experience managing others strongly preferred
• High School Diploma, preferred.
• Strong understanding of business management and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills and Outstanding problem-solving skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• A food handler's license.
• The ability to work under pressure.
• Exceptional customer service skills.
• Open Availability including weekends and holidays.

As Crumbl continued to grow, so did their flavor offerings! Crumbl’s award-winning milk chocolate chip cookie has always been on the menu with their chilled pink sugar cookie becoming a permanent menu item soon after. Crumbl then introduced its concept of a rotating menu. The frequency and timing of Crumbl’s rotating menu evolved over the course of a year until its iconic four flavor weekly rotation was officially established in December 2018. Since then, new flavors are added frequently, often weekly, in addition to current recipes being updated and improved. The brand now focuses on developing unique and delicious cookies inspired by popular flavors, foods, desserts of all kinds - from pies to cakes to candies and more. Everyone is invited to Taste Weekly at Crumbl.