What are the responsibilities and job description for the Shift Lead @ Crumbl South Tampa position at Crumbl Cookies?
Crumbl Cookies—the brand made famous by Tik Tok—is hiring for Shift Leads to become a part of our team at its South Tampa location at 1902-A South Dale Mabry Highway, Tampa, Florida to serve the South Tampa and surrounding neighborhoods!
Are you a creative and an amazing cookie lover who strives to provide excellent baked treats and service in an efficient, professional manner? Are you interested in serving up deliciousness to the community of cookie lovers? Then you are what we are looking for to join our Crew!
Shift leads work closely with store management to carefully manage one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to: providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence, and ensure the bakery is meeting the high standards customers and employees deserve. Previous leadership experience is a plus.
Shift lead responsibilities (include but are not limited to):
- Manage all the basics of running the store
- Make sure employees that report to you meet performance expectations
- Keep employees moving at a quick/accurate pace
- Handle all customer service complaints/issues
- Keep the store clean
- Give clear instructions or orders to subordinate employees
- Ensuring that the work environment is safe, secure, and healthy
- Meet deadlines
- Ensure Great customer service at all levels
Crumbl's GREAT benefits and rewards include :-)
- Flexible schedule with promotion potential based on performance
- Competitive pay and TIP$ for GREAT service
- Attendance and 90-day commitment pay incentive
- Employee discount on the BEST cookies in the world
- Baker of the Month, Quarter & Year Program
- Educational Assistance Program
- Fun and positive working atmosphere among other Bakers and with music
- Develop leadership skills for advancement
- Closed on Sundays and select designated holidays
- Part-time employment (up to 20 hours weekly)
- Full-time employment (35 to 40 hours weekly)
Work location:
- On-site
www.crumblcookies.com/flsouthtampa
Apply easily now online!
