What are the responsibilities and job description for the Assistant General Manager East Windsor position at Crunch - Pacifico Group?
Benefits:
- Bonus based on performance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
PacFit Crunch Fitness Franchise Group... A leading Franchise in the industry and Crunch Family!
It is FUN to work at the East Windsor Crunch... Just stop by to see for yourself!
We have the most desired position open...The Crunch Assistant General Manager (AGM ) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an aptitude of all company-wide policies and initiatives to ensure integrity of the Crunch Brand.
It is FUN to work at the East Windsor Crunch... Just stop by to see for yourself!
We have the most desired position open...The Crunch Assistant General Manager (AGM ) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an aptitude of all company-wide policies and initiatives to ensure integrity of the Crunch Brand.
Reports to:
Club Manager
Requirements:
- Fitness management experience preferred
- Current Cardiopulmonary Resuscitation (CPR) required
Responsibilities:
Administration/Organization
- Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
- Communicate and implement club policies and procedures to employees.
- Recruit and hire the highest possible caliber of staff.
Operations
- Serves as the lead customer service contact for members at the front desk
- Demonstrate a working knowledge of all standard club operating procedures and policies
- Communicate and interpret club policies and procedures to members and employees
- Resolve member complaints in an expeditious and tactful manner following club procedure and documentation
- Assist in the staffing, training, and performance management of Front Desk employees.
Sales/Revenue Management
- Support company programs and promotion to help generate new sales leads for optimum new membership growth
- Lead and train staff on all club level sales activities including telephone inquiries, guest registrations, Digital Tool Kit club tours and membership enrollments
- Ensure that all promotions are effectively communicated to the team and all other appropriate staff.
Leadership
- Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment
- Illustrate an ability to make decisions.
- Recruit and hire the highest possible caliber of staff.
- Serve as a role model for employees.
Salary : $45,000 - $55,000
