What are the responsibilities and job description for the Field Engineer Representative position at Crystal Management?
Job Description
Job Description
Who We Are.
At CMIT, we do more than provide real-world solutions. We deliver transformative results. Through cutting-edge technology and process innovations, we are changing how federal and commercial clients worldwide deliver their mission. A service-disabled veteran-owned small business, we take pride in serving our nation through exemplary support for our clients and employees alike.
FIELD ENGINEER REPRESENTATIVE
CMIT is seeking a talented IT Project Specialist (Systems Engineer III) to assist in fielding, integrating, upgrading, and supporting schedules and activities for deployed IT systems across the Air Force. As technical Field Engineering Representatives (FERs) for the Program Management Office, individuals in this position will facilitate communication between the field and the program office at meetings and conferences, ensure local operators and base personnel are informed of program status, progress, issues, and planning schedules, and provide the Program Manager with any local operator or base program status issues, concerns, or questions regarding fielded systems.
Responsibilities
- Participate in local user meetings (e.g., Daily Ops brief, Operational CCB (Configuration Control Board), Operational ERB (Engineering Review Board), DRB (Design Review Board), IOP (Information Operations Platform) Call, Ticket Review, ARC Ticket Review, Change Advisory Board (CAB)
- Based on Government provided information, provide briefings to leadership on the status of programs
- Participate in commander conferences, staff meetings, A6 director calls, IPT calls, section meetings, and other relevant unit meetings related to PMO deployed programs and systems
- Provide relevant program information back to the PMO via telecons, email, weekly meetings, and requested reports / documentation
- FERs will interface with program SMEs to assist in the coordination of system-specific tasks (i.e. Change Requests, cross-functional communication, etc.)
- FERs will be required to report on the following :
Summary of all work accomplished by the FERs during the previous month
Provide FSE efforts such as equipment configuration, troubleshooting, and installation when directed by the Government
Requirements
Basic networking concepts, VLAN, trunking, and port-channel
Education / Certification
Clearance Required
Who Makes It Happen.
At CMIT, we firmly believe that our innovative solutions are only as powerful as the teams harnessing them. Our people are more than just contributors - they are at the heart of everything we do and every success that we earn. Our employees are offered ample options to design a personalized benefits package that best meets their needs. Options include :
CMIT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.