What are the responsibilities and job description for the Host/Hostess position at Crystal Springs Resort?
Crystal Springs is looking for a host to be the welcoming face of our resort, and to ensure customer satisfaction. The Hostess is responsible for greeting and seating guests and performing a variety of other tasks within a restaurant establishment, which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as assigned by management.
Responsibilities
Responsibilities
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and a welcoming greeting
- Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service
- Seats guests and presents the menu
- Oversees the delivery and servicing of food and beverages
- Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets company standards
- Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- Two years of prior restaurant experience preferred
- Ability to interact with guests and co-workers in a friendly, enthusiastic and outgoing manner
- Ability to stand for long periods of time
- Must be 18 years of age or older
- Must have weekend and holiday availability
- Discounted Minerals Sports Club Membership
- 30% Dining/Retail Discount
- 30% Spa Discount
- Discounted Stays at the Hotels
- Discounted admission to Events & Festivals
- Complimentary Golf
