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AV Technician

CS Erickson
Grand Rapids, MI Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 3/3/2025
About CS Erickson

At CS Erickson, we are redefining what the industry expects from a trade company by building a world-class, professional organization. We instill confidence in our customers by making every interaction insightful, proactive, and simple. We offer solutions from electrical engineering to AV equipment and installation. More than just getting the job done, we take pride in going the extra mile on every project, ensuring expert craftsmanship and treating every facility as if it were our own.

If you’re excited about joining a team that’s on a mission to push the boundaries of what’s possible in the trades, we have opportunities for talented individuals. Our fast-paced, entrepreneurial culture rewards self-starters who want to contribute to an organization that’s leading the way in innovation, quality, and professionalism in the industry.

About The Role

We are seeking a skilled AV Technician who will be responsible for the installation, maintenance, and troubleshooting of AV systems for our organization. As an AV Technician, you will be responsible for ensuring high quality and reliable AV system installations. The ideal candidate is passionate about technology, possesses strong troubleshooting skills, and thrives in a fast-paced, dynamic environment.

What You'll Do

  • AV Installation: Set up, install, and configure audiovisual equipment such as projectors, screens, speakers, microphones, cameras, video conferencing systems, and performance audio systems.
  • System Testing and Troubleshooting: Perform routine testing, troubleshooting, and maintenance of audiovisual equipment to identify and resolve technical issues promptly.
  • Technical Support: Provide technical assistance and support to users, including troubleshooting audio and video signal problems, adjusting equipment settings, and resolving user issues during events and meetings.
  • Troubleshoot and diagnose AV system issues, identifying, and resolving connectivity problems.
  • Work closely with other construction professionals to coordinate AV installations with other relevant trades.
  • Adhere to safety protocols and guidelines to ensure a secure work environment.
  • Maintain a neat and organized work area, keeping tools and equipment in good condition.
  • Provide regular updates on project progress and any challenges encountered to supervisors or project managers.
  • Attend training sessions and stay updated on industry trends and technological advancements.
  • Assist in the preparation of project documentation, reports, and as-built records.

Qualifications

  • High school diploma or equivalent. A degree or certification in audiovisual technology, electronics, or a related field is preferred.
  • Previous experience working as an AV Technician or in a similar role is highly desirable. Experience in live event production, corporate AV support, or theater technology is an advantage. 3 years experience preferred.
  • Proficient understanding of audiovisual equipment, systems, and signal flow. Familiarity with video conferencing platforms, audio mixing consoles, lighting systems, and multimedia software is essential.
  • Strong analytical and problem-solving abilities to diagnose and resolve technical issues quickly.
  • Excellent verbal and written communication skills to interact with clients, event organizers, and team members effectively. Ability to explain technical concepts to non-technical individuals.
  • Meticulous attention to detail to ensure accurate setup, operation, and maintenance of AV equipment.
  • Ability to multitask and prioritize tasks in a fast-paced environment, adhering to tight deadlines and delivering high-quality results.
  • Strong collaborative skills to work effectively as part of a team and coordinate with various stakeholders.
  • Capable of regularly lifting heavy equipment up to 35lbs and performing physical tasks related to equipment setup and maintenance.
  • Certifications in CTS, CTSD, or CTS-I preferred.

Winning Behaviors and Competencies

  • Real-time Communication is key to success: We will communicate real-time to our team members and clients.
  • Knowing our projects is key to success: Preplanning and continuous planning habits lead to success. We will preplan every project, every time, no exceptions.
  • Responsiveness is key to our success: We will deliver on time on all commitments and approach every request with a sense of urgency. This is our differentiator.
  • Accountability is key to our success: I have a clear understanding of what I am responsible for and will ensure I have enabled good routines and habits that ensure successful outcomes.
  • We are professionals and will hold ourselves to the highest standards: The services and products we deliver will represent this belief. In return we will become role models for our youth, enhance our brand reputation and provide high value outcomes and exceptional experiences for our partners and clients.

CS Erickson is an equal opportunity employer

CS Erickson extends equal employment opportunities to qualified applicants and employees regardless of an individual’s race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Assistance

CS Erickson is committed to working with and providing reasonable accommodation to applicants with disabilities. CS Erickson will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.

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