What are the responsibilities and job description for the AV Help Desk Administrator position at CSAV Systems?
Company Description
Founded in 2001, CSAV Systems has grown to be a leader in the professional Sound, Video & Teleconferencing industry. CSAV has serviced thousands of clients throughout the tristate area. We are innovators who design and provide commercial institutions with dynamic, user-friendly and cost-effective systems. We offer high quality professional Sound, Video & Teleconferencing systems for major clients in the following markets: healthcare, hospitality, Houses of Worship (Churches, Temples, etc.), corporate, retail, government, and more.
Job Description
1. Assist Help Desk Coordinator with administrative work
- Creating better work flow solutions
- Creating better tracking systems
- Organizing and keeping schedules
2. Assist in Room Evaluations for Client
- Taking inventory of systems
- Taking pictures for reference
- Creating operation instructions for system according to template
- Including a recommendation sheet and preinstallation survey
- Creating a block diagram for reference
3. Marketing for Help Desk
- Constantly updating Website content
- Creating and updating list of potential clients
- Seeking out events to attend for prospective clients
4. Research and Development of various Audiovisual solutions
5. Assist in meeting support and training when needed
6. Be a pair of hands for technicians as needed
7. Assist in other CSAV Marketing efforts
8. Assist Administration in other company efforts
Qualifications
Required Skills and Traits:
- Professional communication and writing
- Proficiency in Microsoft office (Excel, Powerpoint, Word)
- Efficient Organization
- Professionally enthusiastic personality
- Web Design Experience preferred, but not required
Additional Information
Please send your Cover Letter and Resume (PDF or Word document).
