Scheduling Coordinator/Dispatcher

Job Overview

We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will play a crucial role in managing logistics and ensuring efficient transportation planning. This position requires strong communication skills and the ability to work effectively in a fast-paced team environment. The Scheduling Coordinator will be responsible for contacting customers, creating and coordinating schedules, dispatching, and supporting supply chain activities.

Responsibilities

· The Scheduling Coordinator is responsible for the planning and Scheduling of Service Appointments to meet customer demands, optimize resource utilization, and enhance overall efficiency.

· This role involves collaboration with various departments to ensure a seamless workflow and timely delivery of products and services.

· Develop and implement schedules that align with customer demands, job targets, and overall business goals.

· Efficiently allocate resources, including manpower, equipment, and materials, to meet production schedules and minimize downtime.

· Work closely with Sales, Operations, and Supply Chain teams to understand customer requirements, production capacity, and inventory levels.

· Manage lead times, ensuring timely arrival of teams to customers in all areas while maintaining high number of multi-jobs scheduled within one day when applicable.

· Communicate schedules and changes effectively to all relevant stakeholders, including Supervisors, Office Management, and teams.

· Identify areas for improvement in production scheduling processes and implement best practices to enhance efficiency and effectiveness.

· Address and resolve conflicts that may arise due to changes in schedules, resource constraints, or other factors impacting timelines.

· Ensure schedules comply with relevant regulations, safety standards, and quality requirements.

Preferred Qualifications

• 2 years of experience as a Scheduling Coordinator, Dispatching or in a similar role in a HVAC environment a plus.
• Strong understanding of planning, scheduling, and customer satisfaction.
• Proficient in the use of scheduling software a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Detail-oriented with the ability to manage multiple priorities.

Preferred Experience

• Proficient in data entry with attention to detail.
• Experience with dispatching operations is beneficial.
• Strong communication skills, both verbal and written, are essential.
• Ability to work collaboratively in a team-oriented environment.

If you are passionate and have the skills necessary to excel as a Scheduling Coordinator, we encourage you to apply & join us!

Feel free to mail any questions to laurie@cleanmyducts.com

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• South Windsor, CT 06074 (Required)

Work Location: In person

Salary : $20 - $24