What are the responsibilities and job description for the Mgr Branch Operations position at CSC Serviceworks?
We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.
Overview
MANAGER BRANCH OPERATIONS OVERVIEW:
CSC Manager Branch Operations can have it all. Be a leader and make it home for life’s moments that matter. You’ll manage a team and execute the general operating objectives set by the Executive Vice President of Operations. You will lead by directing the branch staff in the areas of service, administration of business, warehouse and delivery, installations, and reporting of financial information.
This individual would have full local P&L performance responsibility ensuring that the Branch is maximizing operating efficiencies while supporting local sales initiatives. It’s a dynamic role where you’ll find the challenge of managing a successful team rewarding at a company that supports your success in your career and life.
As a CSC Manager Branch Operations, you’ll be an important part of what works.
Working with your teams you will lead the Branch and your days may include:
- Managing the daily activities of the administrative, service, collection, warehouse and delivery staff
- Managing the execution of standard operating procedures and company policies for all departments
- Creating annual goals and budgets in order to achieve the financial goals of the branch; monitoring and reporting on the progress throughout the year
- Managing the security of regional assets including facilities, cash and currency, inventory, vehicles, and machines on location
- Maintaining and strengthening the relationships with Client Base
- Following through on our customer commitments by managing team schedules for on-time service and responding expeditiously and compassionately to customer complaints.
- Building and retaining a team of Best in Class talent, managing and training on CSC processes, procedures, and client-focused service culture, and goal-setting for the team and individuals.
- Training your team to keep safety top of mind so we can stay injury free and compliant with government regulations and company safety policies.
- Supporting growth and development within your team through mentorship, training, and exposure to other services and business functions.
What it means to Be Part of What Works
How we do things at CSC is just as important as what we do. Our values empower every team member to provide the highest level of service to our customers and live their full potential.
Our core values are a part of what differentiates us as Best in Class.
Safety Awareness
Customer Focus
Integrity, Trust, & Respect
Drives Engagement
Teamwork & Collaboration
Follows Through on Commitments
Benefits & Perks
- Work Life Balance!
- 75% Employer Contribution to Medical, Dental, and Vision insurance
- Health Savings Account with Employer Contribution
- Year-round Work & Paid Training
- Company Paid Life, Short-term, and Long-term Disability Insurance
- 401k with generous Company Match
- Paid Time Off (PTO) & Holiday Pay
- Flexible Spending & Health Savings Account
- Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
- Education Reimbursement Program
- Paid employee Referral program
What we’re looking for
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.
