Customer Service and Sales Representative

Job Overview:
Consultive Strategy Group, a leading consulting firm in Boston specializing in customer acquisition and satisfaction, is seeking a dynamic Customer Service/Sales Representative to join our team. As a Customer Service/Sales Representative, you will play a crucial role in providing exceptional service to our clients and customers while driving sales growth.

Responsibilities:
- Engage with customers in-person to provide outstanding service and address inquiries.
- Utilize etiquette and communication skills to assist customers effectively.
- Conduct data entry tasks accurately and efficiently to maintain customer records.
- Analyze customer needs and preferences to recommend products or services that best suit them.
- Implement upselling techniques to maximize sales opportunities.
- Collaborate with the sales team to achieve targets and enhance customer satisfaction.
- Communicate product information clearly and persuasively to drive sales.

Experience:
- Proven experience in customer service or sales roles is preferred.
- Multilingual abilities are a plus, especially proficiency in English and Spanish.
- Strong communication skills with the ability to interact effectively with customers.
- Familiarity with data entry procedures and accuracy in maintaining records.
- Ability to analyze customer behavior and preferences to enhance sales strategies.

Join Consultive Strategy Group today and embark on a rewarding career where your skills will be nurtured, and your potential for growth is limitless. Be part of a team that values excellence, integrity, and continuous development. Apply now to be considered for this exciting opportunity as a Customer Service/Sales Representative!

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• On-the-job training
• Professional development assistance

Shift:

• Day shift

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $55,000 - $65,000