What are the responsibilities and job description for the Key Account Support Representative position at CSG?
About the Job: We are seeking an experienced customer service and sales representative to join our team. The successful candidate will have a proven track record of delivering excellent customer service while achieving sales targets.
Key Performance Indicators (KPIs):
- Sales performance: meet or exceed monthly/quarterly sales targets
- Customer satisfaction: achieve high levels of customer satisfaction through effective issue resolution and proactive communication
- Relationship building: develop and maintain strong relationships with customers to understand their needs and preferences
- Team collaboration: work collaboratively with the sales team to share knowledge and best practices
Why Work at CSG: Our team is passionate about delivering exceptional service and driving sales growth. We offer a dynamic and supportive work environment that encourages career development and recognition.
