What are the responsibilities and job description for the Customer Service Representative position at CSI Partners?
We recently partnered with a home improvement campaign, so our team is expanding at a rapid rate. We are hiring and training a Customer Service Representative to execute retail customer service and sales campaigns by partnering with big-box retailers. The Customer Service Representative will be the face of our company and our home improvement campaign launch, so they must withhold and maintain a professional demeanor. As the Customer Service Representative, you will be provided support from our training team and will be assigned to work with a more established Client Account Manager. The Customer Service Representative will be responsible for their assigned region and promote our client's service offerings directly to the public. If your goal in your career is to create awareness and brand visibility and work within a fun, competitive culture, then our Retail team may be just what you are looking for.
Customer Service Representative Daily Responsibilities:
- Execute customer-facing promotional offerings in a retail setting
- Provide insight and options to each potential new customer and have comparisons of local competitors to ensure they are making the right decision
- Maintain a relationship with the customer throughout the entire process to encourage customer retention and satisfaction
- Bring creative and innovative ideas to the sales team to provide astounding service for our customers and our client
- Promote working sales trends to the rest of the retail sales team to increase overall revenue throughout the company and within the team
- Submit daily sales to the executive team to stay on track of reaching company and personal sales goals
Requirements:
- Travel throughout the region to meet with customers
- Prior experience in retail, customer service or sales is highly preferred
- Open to adapting to understand various market and sales trends throughout the region assigned
- Strong business acumen and strong presentation skills
- A degree within a relevant field is preferred but not a requirement
- Reliable transportation to and from the office and events is highly preferred
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $16 - $22
