What are the responsibilities and job description for the Senior Operations Manager position at CSL Plasma?
Job Summary
As a Senior Operations Manager at CSL Plasma, you will be responsible for overseeing the overall operations of our centers, ensuring compliance with regulatory requirements and maintaining high-quality customer service standards.
Key Responsibilities
- Manage center operations to meet production goals and monitor net yields
- Implement improvement plans to optimize inventory management and customer service levels
- Maintain compliance with Company SOPs and applicable federal, state, and local regulations
- Train and develop employees in staff tasks and duties
- Collaborate with quality team to ensure center compliance with company, regulatory, and customer requirements
- Participate in audits and develop corrective action plans to address areas of deficiency
- Foster a culture of excellence, safety, and compliance within the center
Requirements
- Bachelor's degree or equivalent combination of education and experience
- Company Technical Training certification
- Proficient in English
- Ability to make decisions that impact department credibility, operations, and services
- Strong communication and leadership skills
