What are the responsibilities and job description for the Front Desk Agent | Courtyard Natick position at CSM Corporation?
Why You’ll Love Working Here:
- Growth Opportunities – This is more than just a job – it’s the first step on a rewarding career path! With CSM Corporation, you’ll have access to continuous training, professional development, and opportunities for advancement within the company.
- Competitive Benefits – Full-time associates qualify for a comprehensive benefits package, including:
- Medical, Dental, Vision Insurance
- Paid Time Off (PTO)
- 401K with company match
What You'll Do:
- Be the face of the hotel! Greet and assist guests with a warm and friendly attitude, ensuring an exceptional experience from check-in to check-out.
- Master the art of hospitality by providing top-notch service, processing check-ins/outs, making reservations, and handling billing and special requests.
- Stay in the know about local attractions and hotel services, offering guests personalized recommendations and insider tips to enhance their stay.
- Collaborate with the team! You’ll work hand-in-hand with other departments to meet guest needs and exceed expectations.
- Be a problem-solver! Understand and follow our guest service recovery program, ensuring any issues are handled quickly and effectively.
What We're Looking For:
- A high school diploma or GED is required, but the right attitude and a passion for guest service are just as important.
- Team player mentality – ready to jump in and help wherever needed.
- A desire to grow and develop in the hospitality industry!
If you’re ready to embark on an exciting journey with endless possibilities, apply now and become part of a company that values your growth and success!
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Referral program
- Vision insurance
