What are the responsibilities and job description for the Administrative - Customer Service Representative position at CSMN Kerlan-Jobe Park Terrace?
Details
Client Name
CSMN Kerlan-Jobe Park Terrace
Job Type
Local
Offering
Non-Clinical
Profession
Administrative
Specialty
Customer Service Representative
Job ID
16033042
Job Title
Administrative - Customer Service Representative
Weekly Pay
860.0
Shift Details
Shift
8hr Days
Scheduled Hours
Job Order Details
Start Date
03 / 03 / 2025
End Date
06 / 02 / 2025
Duration
13 Week(s)
Job Description
Experience with medical insurance, referral processes, and benefit plans
6 months recent experience working in an outpatient clinic or medical office setting
Ability to read, understand, and respond to detailed oral and written instructions
2 years' recent experience working as a Patient Service Representative
Experience with CS-Link / Epic
Understanding of medical terminology
Orthopedic practice experience
Experience completing disability forms for patients
Covid Vaccinations & Booster required
Client Details
Address
6801 Park Ter Dr
City
Los Angeles
State
Zip Code
90045
Unit Details
Unit Description
Primary point of contact for patient relations in person and by phone
Greet patients and assist in resolving patient concerns and escalating as appropriate
Check patients in / out and collect co-payments, give receipts, and reconcile payments
Verify patient demographics and insurance information in CS-Link / Epic
Schedule appointments and complete patient registration
Process and track referrals and authorizations for various insurance types
Handle patient / provider correspondence
Explains polices, procedures, or services to patients
Sanitize workspace using provided supplies and following department guidelines
Job Board Disclaimer
We are an equal opportunity employer.