What are the responsibilities and job description for the Client Services Manager position at CSOFT International?
CSOFT International works hard to break down language barriers between businesses and their customers globally. We are now looking for a hard-working and self-motivated individual to provide dedicated services to our clients, customer, project managers and translators.
Responsibilities will include but are not limited to:
•Coordinate activities and monitor resource workload and progress throughout the project;
•Identify necessary resources (people, hardware, software, trainings, etc.) with relevant functional managers;
•Develop project schedule and instructions and deliver to stakeholders;
•Track and monitor project schedule and scope against plan, and ensure expected targets are achieved;
•Report progresses to project stakeholders through emails, phone calls or project meetings;
Desired skills:
•Ability to communicate effectively with clients, internal and extended team members;
•Ability to work under pressure and in a deadline-driven environment;
•Must be resourceful, confident and take initiative.
Requirements:
•Above 3 years' experience working on division specific projects;
•English major or have oversea study/working experience with strong English skills (both oral and written);
About CSOFT International
CSOFT International is a leading provider of cross-border communications for enterprises seeking growth in global markets. Our expertise in translation and localization, documentation, and branding encompasses a full range of end-to-end content and consulting services that we deliver in over 250 languages. With a focus in health sciences and smart technology, we work closely with our clients to deliver precision solutions to the challenges of engaging markets, consumers, and regulatory environments worldwide.
CSOFT’s operations are segmented in two core service areas dedicated to our clients’ distinct requirements: CSOFT Health Sciences, and CSOFT Communications.
