What are the responsibilities and job description for the PORT DRAYAGE CUSTOMER SERVICE position at csw?
Location:18620 Harmon Ave., Carson, CA 90746
Responsibilities
- Booking and rebooking import load containers from all terminals in Los Angeles, Long Beach.
- Communicating with dispatch team for import load container delivery orders.
- Scheduling and matching appointment times with various customers' delivery times.
- Communicating with customer service team of all troubleshooting and issues during flow of operations.
- Assisting customer service team with all billing related to AR/AP.
- Utilizing TMS system for operations.
Preferred Qualifications
- Communicating with customers on site directly.
- Problem solving when issues arise such as system being down.
- Ability to speak in professional manner with customers.
- Proficient in Microsoft Excel, PowerPoint, Word, Outlook and Google Drive.
- Fluent in Korean.
- Experience working in team environment.
The base pay range for this role is between $41,000 - $60,000/yr, and your base pay will depend on your experiences, qualifications, and skills.
Salary : $41,000 - $60,000
