What are the responsibilities and job description for the Lead Credential Trainer position at CTG, Inc.?
CTG is seeking a highly experienced and dynamic Lead Credential Trainer to join our team. The ideal candidate will be responsible for leading and coordinating the training efforts for our credentialing programs. This role requires exceptional leadership skills, a deep understanding of credentialing processes, and the ability to design and deliver effective training programs.
Key Responsibilities :
Lead and oversee the development and delivery of credential training programs for staff and end-users.
Create and maintain training materials, including user guides, e-learning modules, and job aids.
Conduct classroom, virtual, and one-on-one training sessions.
Assess the training needs of end-users and tailor training programs accordingly.
Provide ongoing support and troubleshooting assistance to end-users.
Collaborate with cross-functional teams to ensure training materials are up-to-date and aligned with system updates and enhancements.
Monitor and evaluate the effectiveness of training programs through assessments and feedback.
Maintain credentialed status and stay current with new features and updates.
Mentor and support junior trainers, providing guidance and professional development opportunities.
Develop and implement training policies and procedures to ensure consistency and quality.
Qualifications :
Bachelor's degree in a related field or equivalent experience.
Minimum of 5 years of experience in training physicians and support of credentialing programs.
Strong understanding of credentialing workflows and best practices.
Excellent communication and presentation skills.
Proven leadership and team management abilities.
Ability to work independently and as part of a team.
Strong problem-solving skills and attention to detail.
Experience with Epic or other electronic health record (EHR) systems.
Previous experience in a healthcare setting.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply :
To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Morgan Fickert at Morgan.Fickert@ctg.com . Kindly forward this to any other interested parties. Thank you!
About CTG
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
