What are the responsibilities and job description for the Technical Service Representative position at CTS Cement Manufacturing Corporation?
Company Description
CTS Cement Manufacturing Corporation is a leading innovator in advanced cement technology, specializing in calcium sulfoaluminate (CSA) cement. Headquartered in Garden Grove, California, CTS is the largest manufacturer of CSA cement technology in the United States. CTS distributes products worldwide through a network of distributors and dealers, offering solutions for a variety of construction projects across different markets.
Role Description
This is a full-time on-site role for a Technical Service Representative located in Minneapolis, MN. The Technical Service Representative will be responsible for providing technical support, troubleshooting, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
- Technical Services and Technical Support skills
- Customer Satisfaction and Customer Service skills
- Experience in troubleshooting technical issues
- Excellent communication and interpersonal skills
- Ability to work well in a team and independently
- Knowledge of cement technology or construction industry is a plus
- Bachelor's degree in Engineering or related field preferred