What are the responsibilities and job description for the Hospitality Manager position at Culinary Khancepts & Star Cinema Grill?
Benefits:
- Employee discounts
- Opportunity for advancement
- Training & development
Company Overview
Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!
Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.
One of the most important responsibilities of a Hospitality Manager is to provide exceptional customer service to the business' guests. A Hospitality Manager is responsible for various duties, including departmental tasks, training and development, manage inventory and provide continuous support to General Managers.
Responsibilities
Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!
Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.
One of the most important responsibilities of a Hospitality Manager is to provide exceptional customer service to the business' guests. A Hospitality Manager is responsible for various duties, including departmental tasks, training and development, manage inventory and provide continuous support to General Managers.
Responsibilities
- Ensures prompt and friendly service according to company guidelines.
- Leads preshift on a shift-by-shift basis.
- Builds a culture with our common goal in mind. “To provide every guest with an unforgettable dining experience through unmatched hospitality and the highest quality food and beverages.”
- Conducts table touches with all guests dining ensuring guest contact as a priority with a target goal of 100% table visitation.
- Enforces TABC regulations
- Ensures all products in restaurant meets our company standards
- Assist in scheduling and meeting staffing pars.
- Assist management team in creating incentive programs, testing and training improvements
- Manages restaurant organization, cleanliness and sanitation.
- Communicates with other managers daily through management log
- Completes any other assigned duties and responsibilities.
- Manages hourly team member performance
- Creates server sections and job assignments based on performance of team members.
- Constantly develops team members, including informal shift reviews and participates in daily one on one’s.
- Provides candid and fair feedback on a regular basis to continuously work with team members on their areas of development
- Demonstrate proper execution of training systems as outlined by the company while emphasizing the importance of training to associates.
- Communicates to team members any negative performance and notifies managers when situations require or could lead to corrective action.
- Communicates, enforces, and follows company policies, practices and procedures.
- Maintains Controllable factors
- Maintains and protects company assets
- Complies with the local, state and federal laws, regulations and guidelines
- Completes daily KPI reports to Senior Leadership Team
- Follows all cash handling procedures
- Participates in mid-month and monthly food and liquor inventories/costs at the GM’s request and is accountable for completion
- Responsible for preparing and submission of accurate daily paperwork to appropriate parties.
Qualifications
- High School diploma or GED
- Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant
- Able to multi-task
- Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces
- Customer service focused and solution oriented
- Must enjoy and be able to succeed in a fast-paced work environment
- Ability to work a flexible schedule based on restaurant needs
- Food handler's card may be required according to local and or state regulations
Benefits/Perks
- Competitive Pay
- Flexible Schedules
- Growth Opportunities
- Pharmacy Discounts
- Restaurant Discounts
- Free movies at Star Cinema Grill
Salary : $55,000 - $60,000
