Credit Coordinator

Position : Credit Coordinator

Supervisor : Credit Supervisor

Location : Rosemont, IL

Responsibilities :

This position is responsible for the credit and collections on assigned accounts ensuring that customer invoices are paid promptly, and new orders are evaluated and released in accordance with departmental credit policy. Must maintain or beat targeted DSO and collection metrics. Position also serves as back-up to the Cash Application Specialist.

Specific Job Function :

• Engage in proactive collection activities Successfully contact and collect past due balances on assigned customersRespond promptly to all customer requests for proof of delivery documentation, copies of invoices, copies of supporting back-up and account history informationUtilize proper collection techniques knowing the legal statutes and ramifications when engaging in collection activitiesCommunicate and partner with the sales representative on unresolved past due accountsWork with and involve appropriate parties to resolve billing disputes, short-payments and discrepanciesSend progressive collection letters to accounts with amounts past due who have failed to maintain agreed upon payment schedules
• Communicate with customers professionally and proactively Answer all calls as they arrive, returning calls the same dayContact customers regarding payments, account irregularities, etc.
• Prepare month-end reports summarizing past due customers with accompanying notes, explaining the past due
• Maintain and enter transactional information Setup and / or maintain customers in SAP systemMaintain customer credit filesPrepare account posting summary and account adjustments
• Develop acute knowledge of customer characteristics Obtain and review customer credit reports and financial statementsLearn and understand overall assigned industry billing and payment practices
• Provide special project support as requested
• Release orders on credit hold
• Escalate significant issues timely

Job Requirements :

Competencies :

To perform the job successfully, an individual should demonstrate the following competencies in this position.

Resourcefulness Customer Focus Team Player

Passion Integrity Organizational / Planning

Communication Self-Awareness Energy

Target Salary Range : $50,000 - $60,000 year. Exact pay will be based on factors including, but not limited to relevant education, qualifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including : paid time off, health, dental, vision, life, disability benefits and 401(k).

LI-AG1

Salary : $50,000 - $60,000