What are the responsibilities and job description for the National Account Customer Service Intern position at Culligan?
Specific job functions :
- Assist team with special projects
- Follow up with dealer network to provide updates on repair, installation orders and deliveries
- Provide clear, timely communication to customers
- Update cases in Salesforce
- Answer inbound calls, as needed
- Track dealer invoices and assist with reconciliation of invoice rejections
- Pull reports from customer procurement systems to ensure all purchase orders and work orders are managed properly in accordance with customer expectations.
Requirements :