Admissions Specialist

Your Role: 

 As an Admissions Specialist, you will be integral to our student engagement and admissions process, focusing on prospective students interested in studying abroad.  By understanding students’ needs, challenges, and objectives, the Admissions Specialist helps support students on their study abroad journey by helping them select the best CEA CAPA program, completing the application and getting accepted into the program. 

What You’ll Do: 

•  Contact prospective students through various channels including outbound calls, emails, and text messaging.
• Support students through the application process, providing clear instructions and advising on their program of choice, and requirements to ensure they are prepared for their program abroad
• Serve as the primary contact for students that are interested in studying abroad and through the admissions process into their chosen program
• Engage with leads in a consultative manner to understand their needs, challenges, and objectives. Collaborate with internal teams to develop customized solutions that address students’ requirements and add value to their study abroad goals.
• Cultivate strong, long-term relationships with students to foster loyalty and retention. Serve as a trusted advisor, providing ongoing support, guidance, and proactive communication to ensure students’ satisfaction.

Starting Salary: $46,000

What Makes a Great Candidate: 

•  3-5 years of customer service and/or sales experience. 
• Experience with international education or higher-ed administration is a plus. 
• Proficient in MS Office: Word, Excel, and Outlook. 
• Experience using CRM databases, Salesforce preferred. 
• Excellent organizational and time management skills. 
• Outstanding written and verbal communication skills. 
• Ability to work in a fast-paced environment. 

Core Competencies 

• Excellent organizational and time management skills 
• Outstanding written and verbal communication skills 
• Ability to work in a fast-paced environment
• Ability to respect confidentiality and ethical boundaries regarding student privacy

We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.  

Who We Are: 

At CEA CAPA, we believe studying and interning abroad is a transformative experience. By immersing themselves in new cultures, our students gain valuable skills and perspectives that shape their futures.  

We’re proud to be a recognized sector leader, known for our delivery of impactful academic, professional and cultural experiences. This is achieved through our dedicated global team who provide comprehensive guidance, instruction, support and resources to maximize the benefit of our students’ time abroad. 

A sense of belonging is central to CEA CAPA’s mission. We foster a work environment that values diversity and is free from bias. Our hiring practices are based on professional qualifications, skills and competence. 

With a footprint that spans 53 cities in 20 countries across Europe, Latin America and Australia our 450 strong global workforce deliver exceptional cultural experiences abroad to over 7,000 students per year. 

Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.