Who We Are
UAA is dedicated to training the next generation of pilots. United Aviate Academy, United's wholly owned flight school, is creating a pathway to the flight deck for aspiring aviators through an accelerated and rigorous flight training program focused on instruction and safety.
What we offer?
At UAA, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too :
- Flight benefits for you and your family to fly on United Airlines.
- Buddy passes for your friends so they can experience our CORE 4 values.
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
- A work schedule that supports work / life balance.
- A competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation time, sick time and medical / dental / vision insurance that begins the 1st of the month following your hire date.
What will you be doing?
The Admissions Specialist reports directly to the Manager of Admissions. The Admissions Specialist develops, maintains, and manages the database of prospective students and assists in the planning, coordinating, and monitoring the recruiting and outreach activities of United Aviate Academy. The Admissions Specialist is also responsible for all aspects of the admissions process with students entering the Academy with a Private Pilot License, current United employees, and relatives of United employees.
Duties / Responsibilities
Oversee daily operations of the student experience in the admissions processSchedule and coordinate completion of tasks required by incoming students and internal candidates through alternative recruitment channelsTrack student progress of documentation required to attend the AcademyParticipates in the development of outcomes, monitors assessment of those appropriate outcomes, and assists in the development of plans of action for improvement based on the assessment of those outcomesKeep a master calendar of schedules for classes to ensure all have a designed number of students attendingParticipates in preparing for and facilitating admissions workshops and presentationsOrganize and update files as neededAnswer calls and emails and perform essential administrative workPrepare and deliver feedback from students, customers, and employees to management and executive teams with recommendations for change where necessaryWorking with team leaders, managers, and department heads to learn departmental needs and goalsEnsuring that all activities conform to local, federal, industry, and company standardsIdentify, escalate, and resolve any problems in the admissions processPerforms other duties as assignedMinimum Requirements
Experience :
2-4 years' experience as an admissions specialist or similar roleExperience in office management or an administrative roleExcellent communication and people management skillsExperience in the customer service field is a preferredEducation :
High school diploma / GED required.Bachelor's degree preferred.Essential Knowledge, Skills, Behaviors :
Excellent organizational and time management skillsProficiency in Microsoft Office SuiteAbility to multitask, prioritize and work independentlyExcellent phone etiquetteAbility to coordinate multiple schedulesSelf-starter and highly organized with an aptitude for problem-solvingNeat, professional appearanceStrong knowledge of social media and demonstrated usage of tools such as LinkedInAbility to handle highly confidential informationComfortable working in a fast-paced environmentAttention to detail while appropriately balancing accuracy and speedPositive attitude, with a willingness to learn new responsibilities, adapt to change, collaborate as a team player, and has a passion for continuous improvementStrong verbal and written communication skills with the ability to present effectively to small and large groupsCommitment to the company culture as a subsidiary of United Airlines and valuing the Core4Physical Requirements :
Prolonged periods of sitting at a desk.Must be able to lift up to 15 pounds at timesUnited Aviate Academy is an equal opportunity employer. We are committed to diversity and welcome all qualified individuals of different backgrounds.
