People Operations Generalist

Your Role: 

We’re looking for a detail-oriented and ambitious People Operations Generalist to join the team. In this role, you’ll handle day-to-day HR functions, solve initial challenges, and provide foundational support, while also focusing on HR administration, HRIS management, onboarding, policy implementation, training, and recruiting. You thrive in environments where you may not know the answer right away but are eager to roll up your sleeves, do the work, and figure it out. You enjoy creating and refining HR processes from the ground up and excel in a fast-paced, ever-evolving environment. The ideal candidate will have recent hands-on experience with ADP Workforce Now and a well-rounded HR background. 

What You’ll Do: 

• HR Administration & Compliance: Maintain accurate employee records, ensure compliance with employment laws, and assist with policy updates.
• HRIS Management: Maintain and update the HRIS (ADP Workforce Now), ensuring data accuracy and generating reports as needed.
• Onboarding & Offboarding: Manage the employee onboarding process, ensuring a smooth transition for new hires, and coordinate offboarding activities.
• Training & Development: Assist in developing and delivering employee training programs, including onboarding sessions, compliance training, and professional development initiatives.
• Recruiting Support: Assist with talent acquisition efforts, including sourcing candidates, scheduling interviews, and coordinating the hiring process.
• Benefits & Payroll Support: Assist employees with benefits enrollment, answer payroll-related questions, and liaise with payroll providers as needed.
• Employee Relations & Support: Respond to employee inquiries regarding policies, procedures, and HR programs.
• Process Improvement: Identify opportunities to improve HR workflows and enhance efficiency.
• Compliance & Reporting: Support HR compliance initiatives, including audits, reporting, and documentation management. 

What Makes a Great Candidate: 

• 3 years of HR experience, preferably in a generalist or HR operations role
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience
• PHR or SHRM-CP certification a plus
• Recent experience using ADP Workforce Now for HRIS management and reporting
• Experience in training and development preferred, including facilitating employee training sessions and creating training materials
• Recruiting experience preferred, including candidate sourcing, interview coordination, and hiring support
• Strong knowledge of HR policies, labor laws, and best practices
• Excellent organizational skills, attention to detail, and the ability to handle sensitive information with discretion
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and HR technology tools
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities 

We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.  

Who We Are: 

At CEA CAPA, we believe studying and interning abroad is a transformative experience. By immersing themselves in new cultures, our students gain valuable skills and perspectives that shape their futures.  

We’re proud to be a recognized sector leader, known for our delivery of impactful academic, professional and cultural experiences. This is achieved through our dedicated global team who provide comprehensive guidance, instruction, support and resources to maximize the benefit of our students’ time abroad. 

A sense of belonging is central to CEA CAPA’s mission. We foster a work environment that values diversity and is free from bias. Our hiring practices are based on professional qualifications, skills and competence. 

With a footprint that spans 53 cities in 20 countries across Europe, Latin America and Australia our 450 strong global workforce deliver exceptional cultural experiences abroad to over 7,000 students per year. 

Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.  

Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs. Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.