What are the responsibilities and job description for the IT Support Specialist position at Culver-Stockton College?
C-SC Employment
C-SC serves over 1,000 students, the majority of which are traditional-age students in residence on the campus overlooking the town of Canton, Missouri, and the Mississippi River. As a residential, liberal arts college, Culver-Stockton’s mission is to prepare students of promise for a dynamic world through our distinctive experiential curriculum within a supportive learning community founded upon the best values of faith and the human spirit.
Our Identity
Culver-Stockton College is a coeducational community in affiliation with the Christian Church (Disciples of Christ) committed to educational excellence, personal development and integration of liberal arts with professional preparation.
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Human Resources
Culver-Stockton College
One College Hill
Canton, MO 63435
About Culver-Stockton College:
Culver-Stockton’s 140-acre campus sits high on top “the Hill” overlooking the iconic Mississippi River in Canton, Missouri. Home to more than 1,000 residential students from all over the world, C-SC provides opportunities for students to explore their talents, set career goals, and develop leadership skills. The majority of C-SC Wildcats live on campus in residence halls or fraternity and sorority houses, within close proximity to academic classrooms, athletic facilities, dining options, and countless student life opportunities. Our close-knit community is home to 21 NAIA athletic teams, 10 Greek organizations, and over 50 student organizations. Students enjoy fine arts productions, mock trial experiences, student-run print and broadcast journalism opportunities, and much more!
Position Title: IT Support Specialist
Department: Information Technology Department
Reports To: Director of Information Technology
Employment Type: Full-time, 12 months
Position Summary:
Culver-Stockton College (C-SC) in Canton, Missouri is seeking qualified applicants for the position of Information Technology Support Specialist responsible for providing support to the campus Learning Management System (LMS) and other IT services, including troubleshooting, training, and helpdesk management. This role involves maintaining the Jenzabar enterprise system, assisting with hardware and software for both PC and Macintosh systems, and ensuring smooth operation of classroom technology. The Specialist collaborates with faculty and staff to enhance course development and oversees training sessions. Strong communication skills, a focus on confidentiality, and the ability to work independently are essential for success in this fast-paced environment.
Key Responsibilities:
Provide support and maintenance for the Jenzabar enterprise system, including configuration and database management.
Manage all systems interfacing with the main Jenzabar system.
Offer PC and Macintosh hardware and software support.
Provide classroom and Learning Management System (LMS) support, including training and troubleshooting for faculty, staff, and students.
Collaborate with the Dean of Graduate and Professional Studies, Director of Instructional Technology, and IT Operations to plan and coordinate full training sessions.
Support course development to ensure alignment with best practices.
Assist in managing standardized course evaluations and reports for divisions and instructors.
Collaborate with Student Life to manage Campus Groups’ “Wildcats Connect” app and website.
Lead IT Helpdesk operations and provide technical support.
Perform other duties as assigned.
Maintain confidentiality of all departmental and institutional information in compliance with the Privacy Act and institutional policies.
Ability to work tactfully with faculty, staff, students, and the community.
Familiarity with administrative policies and procedures.
Willingness to seek out and incorporate new methods and principles.
Ability to work independently and collaboratively in a team environment with professional, courteous communication skills.
Qualifications:
Bachelor’s or Associate Degree in a technology discipline or computer-related field with experience in Information Technology preferred.
Experience with Microsoft Office required.
Why Join Culver-Stockton College?
- Competitive salary and benefits package, including medical, dental, vision, life insurance, and retirement matching.
- Tuition remission and tuition exchange opportunities.
- Access to fitness and wellness center facilities.
- Supportive, collaborative work environment with a commitment to professional development.
- Opportunity to make a meaningful impact on student success.
Application Process:
Interested candidates should submit the following materials to Culver-Stockton College, Human Resources, One College Hill, Canton, MO 63435. Electronic submissions are highly encouraged and can be sent to humanresources@culver.edu.
- Cover Letter
- Resume
- Contact Information for Three Professional References
Culver-Stockton College is an equal opportunity employer. Employment decisions are based on individual qualifications and merit, without regard to race, religion, sex, national origin, age, disability, or other protected characteristics under applicable law. We encourage all qualified individuals to apply.
About Culver-Stockton College:
Culver-Stockton’s 140-acre campus sits high on top “the Hill” overlooking the iconic Mississippi River in Canton, Missouri. Home to more than 1,000 residential students from all over the world, C-SC provides opportunities for students to explore their talents, set career goals, and develop leadership skills. The majority of C-SC Wildcats live on campus in residence halls or fraternity and sorority houses, within close proximity to academic classrooms, athletic facilities, dining options, and countless student life opportunities. Our close-knit community is home to 21 NAIA athletic teams, 10 Greek organizations, and over 50 student organizations. Students enjoy fine arts productions, mock trial experiences, student-run print and broadcast journalism opportunities, and much more!
Position Title: IT Support Specialist
Department: Information Technology Department
Reports To: Director of Information Technology
Employment Type: Full-time, 12 months
Position Summary:
Culver-Stockton College (C-SC) in Canton, Missouri is seeking qualified applicants for the position of Information Technology Support Specialist responsible for providing support to the campus Learning Management System (LMS) and other IT services, including troubleshooting, training, and helpdesk management. This role involves maintaining the Jenzabar enterprise system, assisting with hardware and software for both PC and Macintosh systems, and ensuring smooth operation of classroom technology. The Specialist collaborates with faculty and staff to enhance course development and oversees training sessions. Strong communication skills, a focus on confidentiality, and the ability to work independently are essential for success in this fast-paced environment.
Key Responsibilities:
Provide support and maintenance for the Jenzabar enterprise system, including configuration and database management.
Manage all systems interfacing with the main Jenzabar system.
Offer PC and Macintosh hardware and software support.
Provide classroom and Learning Management System (LMS) support, including training and troubleshooting for faculty, staff, and students.
Collaborate with the Dean of Graduate and Professional Studies, Director of Instructional Technology, and IT Operations to plan and coordinate full training sessions.
Support course development to ensure alignment with best practices.
Assist in managing standardized course evaluations and reports for divisions and instructors.
Collaborate with Student Life to manage Campus Groups’ “Wildcats Connect” app and website.
Lead IT Helpdesk operations and provide technical support.
Perform other duties as assigned.
Maintain confidentiality of all departmental and institutional information in compliance with the Privacy Act and institutional policies.
Ability to work tactfully with faculty, staff, students, and the community.
Familiarity with administrative policies and procedures.
Willingness to seek out and incorporate new methods and principles.
Ability to work independently and collaboratively in a team environment with professional, courteous communication skills.
Qualifications:
Bachelor’s or Associate Degree in a technology discipline or computer-related field with experience in Information Technology preferred.
Experience with Microsoft Office required.
Why Join Culver-Stockton College?
- Competitive salary and benefits package, including medical, dental, vision, life insurance, and retirement matching.
- Tuition remission and tuition exchange opportunities.
- Access to fitness and wellness center facilities.
- Supportive, collaborative work environment with a commitment to professional development.
- Opportunity to make a meaningful impact on student success.
Application Process:
Interested candidates should submit the following materials to Culver-Stockton College, Human Resources, One College Hill, Canton, MO 63435. Electronic submissions are highly encouraged and can be sent to humanresources@culver.edu.
- Cover Letter
- Resume
- Contact Information for Three Professional References
Culver-Stockton College is an equal opportunity employer. Employment decisions are based on individual qualifications and merit, without regard to race, religion, sex, national origin, age, disability, or other protected characteristics under applicable law. We encourage all qualified individuals to apply.
