Library Associate (Youth Services) POS#117000076

Are you passionate about working with youth and teens in a active and engaging environment? As a Library Associate in Youth Services at the West Regional Branch Library, you'll provide exceptional customer assistance, help connect the community with information and materials and inspire young minds through creative programming. This role offers the opportunity to plan and lead exciting in-person and virtual programs while collaborating with a dedicated team. If you thrive in a fast-paced setting and are ready to make a difference, we'd love to have you join us!

• Assists customers (of all ages) in person and by phone at various public service desks where information and readers' advisory service is required
• Staffs a public services point
• Performs basic troubleshooting of library equipment and trains others in the use of resources and equipment
• Performs proactive reference at the service desk
• Assists customers with information and technology resources
• Participates in collection maintenance, including weeding and discarding items
  
  

Graduation from an accredited four-year college or university and two (2) years of relevant public library experience or progressive customer relations experience in the public sector; or graduation from an accredited two-year college or technical school and four (4) years of relevant public library experience or progressive customer relations experience in the public sector; or graduation from high school and six (6) years of relevant public library experience or progressive customer relations experience in the public sector; or an equivalent combination of education and experience.

Management Preferences

Experience In Working With Children And Young Adults Preferred

• Knowledge of library procures, collection management, library systems and services
• Knowledge of readers' advisory methods and sources
• Ability and knowledge to provide basic library reference services and other customer assistance
• Ability to instruct customers on use of equipment, public computer reservation software, and self-checkout as needed and where applicable
• Ability to develop and present programs for specific age groups as assigned
• Ability to use computers, competently manipulate keyboard and spell accurately
• Ability to deal tactfully and courteously with the public
  
  

Conditions of Employment

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.