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Library Associate - General (Part Time) POS#114 & 028

Cumberland County
Fayetteville, NC Part Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 3/13/2025
*This position works only 19 hours per week*  

Join our dynamic library team, where you'll connect the community with innovative programs, diverse materials, and exceptional services. In this role, you'll make a meaningful impact by empowering the community with access to essential library services and resources, such as computers and laptops, research tools, printing, copying, faxing and support for the community's diverse needs.

  • Staffs a public services point
  • Performs proactive reference at the service desk
  • Assists customers with information and technology resources
  • Performs basic troubleshooting of library equipment and trains others in the use of resources and equipment
  • Assists customers with self-services checkout and account information at Circulation desk to include cash, check, and credit card transactions
Graduation from an accredited four-year college or university and two (2) years of relevant public library experience or progressive customer relations experience in the public sector; or an equivalent combination of education and experience.

  • Knowledge of library procedures, collection management, library systems and services
  • Knowledge of readers' advisory methods and sources
  • Ability to communicate effectively, orally and in writing, with co-workers and general public
  • Ability and knowledge to provide basic library information services and other customer assistance
  • Ability to instruct customers on use of equipment, public computer reservation software, and self-checkout as needed and where applicable
  • Ability to use computers, competently manipulate keyboard and spell accurately
  • Ability to deal tactfully and courteously with the public

Conditions of Employment:

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary : $19,421

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