What are the responsibilities and job description for the Scheduling and Insurance Verification Specialist position at Cumberland Valley Retina Consultants PC?
Job Title: Scheduling & Insurance Verification Specialist
Location: Hagerstown, MD
Job Type: Full-Time | Monday-Friday 8:30-5pm
Practice Type: Ophthalmology | Senior Patient Care Focused
Wage: $16-$20, experience based
About Us:
Cumberland Valley Retina Consultants is a trusted ophthalmic medical practice with nearly 30 years of experience in providing compassionate, specialized care — particularly to our senior patient population. We pride ourselves on delivering exceptional service from the first phone call to the end of a patient’s visit.
Position Summary:
We are seeking a detail-oriented and customer-focused team member to join our administrative care team as a Scheduling & Insurance Verification Specialist. This position plays a critical role in preparing patients for successful visits by coordinating appointments and ensuring insurance readiness.
Key Responsibilities:
- Answer incoming calls from patients and referring providers to coordinate and schedule appointments.
- Verify insurance benefits and complete preliminary insurance checks prior to scheduled visits.
- Identify and obtain nursing home consolidated billing agreement (CBA).
- Prepare and submit medical records requests via mail or fax submissions.
- Collaborate with clinical and administrative staff to ensure a seamless patient experience.
- Communicate clearly and professionally with patients, caregivers, and team members.
- Maintain accurate and up-to-date records in accordance with HIPAA and office policies.
Qualifications:
- Excellent customer service and communication skills.
- Strong attention to detail and organizational skills.
- Ability to work both independently and as part of a collaborative team.
- Motivated to learn and grow within a medical office environment.
How to Apply:
If you're passionate about patient care, highly organized, and enjoy working in a team environment, we’d love to hear from you! Please submit your resume expressing your interest in the role.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Ability to Commute:
- Hagerstown, MD 21740 (Required)
Ability to Relocate:
- Hagerstown, MD 21740: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20