What are the responsibilities and job description for the Medical Front Office Assistant/Receptionist position at CUMBERLAND VALLEY RHEUMATOLOGY?
FRONT DESK ADMNISTRATOR/MEDICAL OFFICE RECEPTIONIST JOB RESPONSIBILITIES
· Welcomes patients and visitors by greeting patients and visitors. Check patients in and verify and update their insurance information and personal information. Collect co-pays, patient payments, and/or overdue balances. Deposit, summary report, and credit card receipts to be given to Practice Manager daily.
· Answers the telephone in a timely manner, assists or directs the caller to the appropriate person or department. Schedules patient appointment, gathering registration information, creating patient records and sending triages to medical personnel.
· Adjusts the practitioner’s schedules and reschedules patient’s appointments when instructed.
· Mail new patient packets out.
· Ensures availability of treatment information by scanning and retrieving patient records. Handles incoming faxes and triages documents to appropriate personnel or medical record. Scan and route documents.
· Receives outside packages from various couriers (FedEx, UPS, USMAIL) and distributes and/or alerts appropriate staff member who is expecting the package.
· Follows HIPAA, OSHA, and Practice Policies
· Assisting patients and clinical staff with questions and tasks
· Contributes to team effort
· Performs all other job duties as assigned.
WORK SCHEDULE:
Monday, Tuesday, Thursday, and Friday- 8:30am-5pm
SKILLS AND QUALIFICATIONS:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus, Demonstrate professional communication skills, Ability to work as a team player.
Experience of medical administrative work to include insurance verifications, medical terminology, scheduling, registration and electronic medical records.
Knowledge of medical billing and coding is helpful but not required.
Knowledge of Medent (EHR) and Epic preferred but not required.
Job Type: Part-time
Pay: From $16.00 per hour
Schedule:
- Day shift
- No weekends
Experience:
- medical administrative: 1 year (Required)
- Computer skills/EHR: 1 year (Required)
Work Location: In person
Salary : $16