What are the responsibilities and job description for the Receptionist - Barrow position at Cumbria Health?
Job summary
Cumbria Health is seeking a reliable and professional Bank Receptionist to join our Barrow team. You will play a vital role in ensuring the efficient operation of the reception area at your designated base.
Responsibilities include :
- General administration
- Data entry
- Equipment checks
- Liaison with multi-disciplinary teams
This is a flexible role requiring availability to cover shifts on an as-needed basis, including evenings, weekends, bank holidays, and during staff absences such as sickness or annual leave.
Shift Timings
Why Work with Us?
At Cumbria Health, we value our team and pride ourselves on providing a supportive and inclusive work environment. Benefits include :
Closing Date
Applications close on 16 January 2025 at 23 : 59.
Take this opportunity to join a dynamic team where your contributions will directly enhance patient outcomes across the region. Apply today!
WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOURMOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED. PLEASE ALSOCHECK YOUR SPAM OR JUNK FOLDER REGULARLY AS EMAILS FROM US MAY OCCASIONALLY BEFILTERED THERE.
Pleasenote that we are unable to offer an Employer Sponsored Visa for this role.
Main duties of the job
The post holder will be responsible for the efficient running of the reception area at their designated base. This includes general administration, data entry, equipment checks and liaison with multi-disciplinary teams. The role is dedicated to the extended access service, which means working unsociable hours including evenings, week-ends and Bank Holidays.
Successful candidates will be required to be fully immunised against relevant diseases as a condition of employment as they will be working in a patient-facing role.
Atall times, Cumbria Health will deliver a service that is in line with ourvalues :
ClinicallyFocussed : Everythingevery one of us does is for the patient
Responsive : We listen and we respond quickly in apatient focussed way
OneTeam : We work togetherto provide a high quality service which is organised and consistent, and inpartnership with both the local Acute and Community Trusts
HighStandards : We provideskilled professionals working to the highest standards who are passionate aboutimproving patient care
Growth& Sustainability : With our strong roots we will continue to thrive and grow
Communities : Connecting and engaging to meet localneeds
About us
Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).
We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.
Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.
Listen to your heart. Have the work life balance you'd love.
Job description
Job responsibilities
This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here.
1. To be the first point of contact for patients arriving at the TreatmentCentres.
2. Processing confidential patient information to pass to Clinicians
3. Contacting patients with appointment times.
4. Keeping a watchful eye on patients waiting to be seen and in the case ofworsening symptoms, alerting a relevant professional.
5. Alerting Emergency Services in the event of an emergency and / or gainhelp from within the department.
6. Gain an understanding of coordinating workload to capacity.
7. Carrying out equipment checks and reporting issues to the Control Room Supervisor.
8. To work autonomously, managing own workload effectively referring to line manager when necessary.
9. To adhere to all CUMBRIA HEALTH Policies and Procedures
10. Participate and ensure own on-going development
11. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security
12. Undertake any other activities deemed appropriate and necessary by the organisation.
Person Specification
Qualifications
Essential
Desirable
Skills and Aptitudes
Essential
Knowledge
Essential
Desirable
Personal Circumstances
Essential
Other requirements
Essential