What are the responsibilities and job description for the Customer Experience Representative position at Curaleaf?
About Us:
Curaleaf Holdings, Inc. is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant.
Our corporate Social Responsibility is Rooted in Good. We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives, and local causes.
Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
About the Job:
We are seeking a talented Store Associate to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and representing Curaleaf as a brand ambassador.
Key Responsibilities:
- Provide top-notch customer service and educate guests on our products.
- Drive sales and use the point-of-sale system to track merchandise and verify purchases.
- Work alongside your team to create an environment of trust and respect in our stores.
Requirements:
- A retail sales professional.
- A motivated and collaborative team player.
- Someone who takes great pride in communicating with guests about their needs and providing recommendations on the best products for them.
- You have a high attention to detail.
- Experienced with sales and cash handling procedures.
- Someone who excels in a fast-paced environment.
- Comfortable working retail hours including nights, weekends, and holidays.
- You must be accurate with inventory counts and must be proficient in basic math skills.
Benefits:
- Career Growth Opportunities
- Competitive Pay and Benefits (Health, Dental Vision)
- Generous PTO and Parental Leave
- 401(K) Retirement Plan
- Life/AD&D Insurance, Short & Long-Term Disability
- Community Involvement Initiatives
- Employee Referral Bonuses and Product Discounts