What are the responsibilities and job description for the Business Process Improvement Analyst position at Curbell, Inc.?
Role Summary
We are seeking a highly motivated AR & Collections Specialist to join our team at Curbell, Inc. As an AR & Collections Specialist, you will be responsible for making collection calls, resolving customer account issues, and working closely with our Collection Representatives to improve our processes.
Main Responsibilities:
Key Skills:
We are seeking a highly motivated AR & Collections Specialist to join our team at Curbell, Inc. As an AR & Collections Specialist, you will be responsible for making collection calls, resolving customer account issues, and working closely with our Collection Representatives to improve our processes.
Main Responsibilities:
- Make daily collection calls to resolve customer account issues.
- Work closely with internal stakeholders to resolve customer account issues.
- Develop and implement strategies to improve collections efficiency and effectiveness.
- Provide coaching and support to Collection Representatives to help them resolve customer account issues.
Key Skills:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Proficiency in using software applications related to collections and customer service.